'customer service' in #TRIC para los de LETRAS

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#TRIC para los de LETRAS

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#TRIC para los de LETRAS
Tecnologías de la Relación, Información y Comunicación.
Tecnología con corazón.

Curated by Sonia C. Alonso

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Rescooped by Sonia C. Alonso from Inspiring Social Media

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How to Maintain Traditional Customer Service in the Social Media Age

From mashable.com - March 4, 2012 9:16 AM

Social media requires you to track a new set of customer service metrics. Learn how to balance social and traditional customer service channels.

Via Lisa Sicard

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