Marketing Scoops: Colleges are Using AI To Prepare Hospitality Workers of The Future | Online Marketing Tools | Scoop.it

AI could not only reduce the number of jobs, but it has already begun to change the way existing jobs are done by handling tasks such as guest check-ins, customer inquiries and the like. For that reason, in the hospitality industry of the future, rather than people who interact with customers, the industry will need more data analysts, AI managers and people who can provide tech support.