The article is an overview of Dow Chemical's deployment and integration of Six Sigma and TRIZ (the theory of inventive problem solving) for an improved product and processes"
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W hen innovation is the lifeblood, of your company, you can’t rely solely on the fickleness of inspiration. Dow answers these dictates with a systematic blend of Six Sigma, Design for Six Sigma (DFSS) and the creativity method known as TRIZ, which supplants inspiration with investigation. It has proven to be a powerful combination. “Six Sigma and DFSS bring the kind of up-front decision making that makes sure the problems you’re workingon are important to the business,” said Tom Kling, a longtime Dow employee who served as Master Black Belt for
the installation and start-up of Six Sigma and DFSS in the
company’s 1,700-person corporate R&D department. TRIZ, on the other hand, “helps you arrive at new solutions by importing technical solutions or scientific principles from other disciplines,” he said. “So you solve design problems much more quickly.”